All the personal data that are collected and processed are subordinate to GDPR regulations. “GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Your personal data controller is Reya Digital OÜ, Harju maakond, Tallinn, Nõmme linnaosa, Pärnu mnt 388b, 11612, Estonia.
What Data Do We Collect?
We collect only the information necessary to provide and improve the services Liven offers you. This includes the following:
- Account details (e.g., email address, username, subscription details);
- Device information (e.g., operating system, app version, IP address for security purposes).
How Do We Use Your Data?
- To provide a seamless app experience and prevent or address app errors or technical issues;
- to offer personalized and well-tailored plans based on your preferences and to customize the app for you;
- to ensure security, prevent fraud, and comply with legal requirements;
- to process payments;
- to communicate with you regarding your use of our app;
- to show and/or send you marketing communications;
- to provide you with customer service and support.
Do We Share Your Data?
- Liven never sell your personal data.
We only share data with trusted third-party service providers ( e.i. cloud storage providers (Google Cloud Platform, servers.com), data analytics providers (Facebook, Google, Amplitude), marketing partners (in particular, social media networks, marketing agencies, email delivery services), payment processing contractors;
In rare cases, we may disclose data if required by law (e.g., to comply with legal obligations or protect user safety).
If, at some point in time, you decide to stop your contact and use the Liven app, you can request to delete your account and permanently remove your data.
Need help?
If you still have any concerns about your data, privacy, or account deletion, please reach out to our support team at support@theliven.com. We’re happy to help! 😊