In case you finished learning your Personalized Course and want to change it or start over, you can do just that by contacting our Customer Support.
How to Reset Your Course Progress
If you’d like to restart your course progress and begin from scratch, our support team is here to assist you. At this time, you cannot reset your progress directly through the app. Instead, please follow these steps:
1. Contact Liven Support
Email support@theliven.com with the subject line “Reset Course Progress”.
2. Provide Details
In your email, include the following information:
- Your registered email address
- The specific course or progress you want to reset
3. Wait for Confirmation
Our support team will process your request and reset your progress. Once it’s done, you will receive an email confirmation.
How to Change Your Personalized Course
If you finished the Course but feel like there's something more you want to uncover, we are ready to help. Follow the next steps:
1. Contact Liven Support
Email support@theliven.com with the subject line “Change My Course ”.
2. Provide Details
In your email, include the following information:
- Your registered email address
- The specific topics you want to learn, you can share what's bothering you at the moment.
3. Wait for Confirmation
Our support team will process your request and change the course so that it focuses on what is most important for you. Once it’s done, you will receive an email confirmation.
Need Help?
If you encounter any questions along the way or need assistance, our dedicated support team is always here to help—simply reach out to us at support@theliven.com.
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